Refund and Returns Policy

Returns & Exchanges

 

We want you to adore every Pink Dot purchase. If something isn’t quite right, you can request a return or exchange within 5 days of delivery.

  • Items must be unworn, in their original packaging, and accompanied by proof of purchase.
  • Custom or engraved pieces are final sale unless there is a production issue.
  • Return shipping labels are provided for all orders.
  • Removing the “tag loop” (the plastic tag fastener) can result in the return or exchange being rejected.

To start a return, email pinkdotfashionjewellery@gmail.com with your order number and reason for return. We’ll take it from there.